Terms of use

About these terms

This website, crystalcareclean.ca, belongs to Crystal Care Professional Cleaning Ltd. ("Crystal Care", "we"), a British Columbia company based in Courtenay, BC. By using the site, you agree to these terms. If you do not agree, please do not use the site.

These terms cover the website only. Nothing in them takes away any right you have under British Columbia's Business Practices and Consumer Protection Act or any other law that cannot be changed by agreement.

Using this website

You may use this site to learn about our services, ask for a quote, apply for a job and contact us. Please do not:

• send false information, or information about someone else without their permission;
• try to break, overload or get around the security of the site or its forms; or
• use the site or its forms to send advertising, spam or anything unlawful.

Information on this site

We work to keep the information on this site accurate and up to date, but service descriptions are general and can change. The exact work for your home or business is what we agree with you when you book. Photos of rooms show the kinds of spaces we clean; photos of our team are our own.

Quotes and bookings

• Quotes are free and carry no obligation. Asking for a quote does not book a cleaning or commit you to anything.
• A quote is an estimate based on what you tell us about your home or business. Nothing on this site is an offer you can accept online.
• A booking is made only when you and Crystal Care confirm the details, including the services, the date and the price.
• If the work turns out to be different from what was described, we will agree any change in price with you before we do the extra work.

Reviews

You are always free to review our services, good or bad, wherever you like. Nothing in these terms limits that.

Our content

The text, design, logo and photos on this site belong to Crystal Care or are used with permission, and are protected by copyright and trademark law. You may view, print and share pages for your own use. Please do not copy them for commercial use without our written permission. Client reviews belong to the people who wrote them and are quoted word for word from what they published.

Links to other websites

This site links to other websites, such as Google and Facebook. We do not control those sites and are not responsible for their content or their privacy practices.

Website availability and liability

We do our best to keep the site available and working, but we cannot promise it will always be available or free of errors. To the extent the law allows, Crystal Care is not responsible for losses caused by using or being unable to use this website. This section is about the website only; it does not limit our responsibility for the cleaning services we provide, or any right you have under consumer protection law.

Privacy

Our Privacy policy explains how we handle personal information, and our Cookies and data use page explains the cookies and statistics on this site.

Governing law

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. A dispute about this website may be brought before the Civil Resolution Tribunal or the courts of British Columbia, whichever fits the claim. This does not take away any right you have to use another forum under consumer protection law.

Changes to these terms

We may update these terms from time to time. The date at the top shows when they last changed. The terms that apply are the ones posted when you use the site.

Contact us

Crystal Care Professional Cleaning Ltd., Courtenay, BC. Email [email protected], or call or text 250-702-7868.